July 1, 2026
1–2: Is pricing posted, and is billing flat?
Ask whether they'll give you a written price up front, and whether the monthly bill stays the same. Vague "we'll see when we get there" quotes and month-to-month swings are the number-one source of frustration with local crews.
A company confident in its pricing will post it and put it in writing. If you can't get a straight number before work starts, that's your answer.
3–4: How do they communicate, and will you know when they come?
Ask how you'll be notified of visits and how quickly they respond to a call or text. On-our-way texts and a done photo each visit mean you're never wondering whether the crew actually showed. Slow or no communication is the second-biggest complaint homeowners have about landscapers — and it's completely avoidable.
5–6: Are they licensed and insured, and who does the work?
Confirm Nevada licensing and insurance, and ask whether a consistent crew handles your property or it's rotating subcontractors. Consistency shows in the results: the same team learns your yard, your gate code, and the spots that need extra attention.
7: What happens if something's wrong?
Ask about their guarantee. A clear policy — covering a billing difference, or coming back to fix a missed spot — tells you they stand behind the work. Vague answers to this question are a red flag worth taking seriously.
How ShieldMePM answers these
We post our pricing, bill the same flat amount every month with winter included, text before we arrive and send a done photo, run consistent local crews, and back all of it with a written No-Surprise Guarantee. Fixing surprise billing and poor communication is the whole reason we started — so these are exactly the questions we want you to ask.
Frequently asked
- Ask if pricing is posted and billing is flat, how they communicate and notify you of visits, whether they're licensed and insured, whether a consistent crew does the work, and what their guarantee is if something goes wrong.
- Usually because the company prices per visit or adds time-and-materials charges as they go. A flat monthly membership avoids this — you pay the same amount every month regardless of season.
- Yes — always confirm licensing and insurance. It protects you if someone is injured or property is damaged, and it's a basic sign of a legitimate, accountable business.
